Registration requires verification of the provided mobile number. A 6-digit SMS code will be sent to the number, which must then be entered to proceed with the account setup. This process is part of the initial registration, taking approximately 1 minute to complete the first step.
The SMS code confirmation is a mandatory security measure to ensure the validity of the contact information. Following this, personal data including name and date of birth will be requested, adding another 2-3 minutes to the registration process. This verification helps prevent fraudulent account creation.
Failure to enter the correct 6-digit SMS code within the allotted time may necessitate a resend, potentially delaying the registration. This step is crucial before any bonus code can be applied, as such codes are only redeemable during the registration phase.
Data protection and KYC check at 7Reels Casino
What Doesn't Count During Verification: Screenshots
During the KYC (Know Your Customer) verification process, screenshots are not accepted as proof of identity or address. Valid documents include an official ID and a proof of address that is no older than 3 months. This strict policy ensures the authenticity of the submitted information.
The KYC check, which requires submission of these official documents, typically takes 24-48 hours for review. Any discrepancies found, particularly with the date of birth matched against an ID, will prevent payouts. The age limit for players is 18 years.
Submitting screenshots instead of official documents will lead to a rejection of the verification, delaying access to account features and potential withdrawals. It is therefore essential to provide the correct documentation as specified to avoid further complications.
Check Deposit Limit 1,000 EUR Per Method in Account
Each deposit method available has a maximum transaction limit of 1,000 EUR. For instance, using CashtoCode eVouchers allows deposits from 10 EUR up to this 1,000 EUR cap. This limit applies individually to each payment option chosen by the player.
Binance Pay offers a higher deposit limit, ranging from 20 EUR up to 10,000 EUR, while still incurring no fees for transactions. This cryptocurrency option provides a significantly larger window for funding an account compared to methods like CashtoCode eVouchers.
Players must be aware of these per-method deposit limits when planning their transactions, especially if aiming to utilize the full €2,000 welcome bonus. Exceeding the 1,000 EUR limit on certain methods means a portion of the desired deposit may not be processed in a single transaction.
Submit Withdrawal Request: 5 Steps in Account
To initiate a withdrawal, players must navigate through a 5-step process within their account settings. This structured approach ensures all necessary details are provided accurately before the request is finalized. The first step involves selecting the withdrawal option.
After choosing a withdrawal method and entering the desired amount, which is subject to method-specific limits, players proceed to confirm the transaction details. This typically involves reviewing the sum and any potential processing times, such as the 0-2 hours for Binance Pay.
The entire withdrawal procedure, from request to fund availability, is designed for clarity and security. While Binance Pay offers a swift withdrawal, other methods might have different timelines. The KYC verification must be successfully completed before any withdrawals can be processed.
Address Changed: New Proof Within 3 Months
If a player's address changes, updated proof of residency must be submitted to the casino. This new documentation needs to be dated within the last 3 months to be considered valid for verification purposes. The casino reserves the right to request this information at any time.
The previously submitted proof of address, if older than 3 months, will no longer be considered current. Providing a recent utility bill or bank statement showing the new address is crucial for maintaining account integrity and ensuring uninterrupted access to services, including withdrawals.
Failure to update and submit a valid proof of address within the stipulated timeframe could result in account restrictions or the inability to process future withdrawals. This measure is part of the ongoing KYC procedures to comply with regulatory standards.
Registration and verification step by step
Step
What to Do
What You Need
Duration
1
open the registration form
email address
about 1 minute
2
enter your personal details
name, date of birth
2-3 minutes
3
confirm your account
confirmation link
instant
4
make the first deposit
payment method
1-5 minutes
5
complete verification
ID and proof of address
24-48 hours
Login Without Bonus Code: Activate Offer Later?
The 300% welcome bonus up to €2,000 plus 100 free spins is not automatically applied if a bonus code is not entered during registration. A bonus code can only be redeemed during the registration process. After the account is created, the option to enter a bonus code is no longer available. This means a player cannot activate the welcome offer at a later stage if they initially skipped the bonus code field.
For instance, if a player deposits €10 without a code, they will not receive the matched bonus. To qualify for the offer, the bonus code must be part of the initial account setup. The initial deposit requirement for most transactions is €10, as seen with Neosurf and Visa/Mastercard. However, this does not override the bonus code requirement.
Therefore, players wishing to claim the 300% welcome bonus and 100 free spins must ensure they have the correct bonus code when they complete their account registration. Failure to do so means forfeiting the opportunity to receive this specific promotional package, irrespective of subsequent deposits or account activities.
Address Change Requires Re-Verification Within 48 Hours
A change in a player's registered address necessitates a re-verification process. This requirement is standard for most online casinos to maintain account security and compliance. The verification typically involves submitting updated proof of address, such as a utility bill. This document must be recent, not older than 3 months.
The casino aims to complete this re-verification within a 24-48 hour timeframe. During this period, account functionalities might be restricted, especially withdrawals. For example, if a player updates their address on a Monday, they should expect the verification to be completed by Wednesday, pending document submission.
If a player's address changes, they must promptly submit the required documentation to avoid any disruption to their account access or withdrawal capabilities. The KYC (Know Your Customer) process, which includes address verification, is crucial for ensuring the integrity of the platform and its users.
Support for Rejected Verification Within 48 Hours
If a player's verification documents are rejected, the casino commits to providing support and resolving the issue within a 48-hour window. This timeframe begins from the moment the rejection is communicated to the player. The initial verification process itself can take between 24-48 hours.
Rejections often occur due to unreadable documents or discrepancies between the information provided and the uploaded evidence. For example, if a utility bill is too blurry or the name on the ID does not precisely match the name on the address proof, it may be flagged. The casino will inform the player of the specific reason for rejection.
Players are advised to carefully review the requirements for KYC documents, which include an ID and a proof of address no older than 3 months. Promptly resubmitting corrected or clearer documents can expedite the resolution process, ensuring the player's account is fully verified within the stated 48-hour support timeframe.
Only 1 Account Per Person and IP Address
To ensure fair play and prevent abuse, the casino enforces a strict policy of one account per person and one account per IP address. This measure is standard practice in the online gaming industry to maintain account integrity and prevent fraudulent activities. Violating this rule can lead to account closure and forfeiture of funds.
For example, if multiple individuals reside at the same address and attempt to create separate accounts, they risk being flagged by the system. Similarly, using shared IP addresses for multiple accounts, even unintentionally, can trigger scrutiny. The casino will match personal details and IP logs to enforce this rule.
Players are responsible for ensuring that no other member of their household creates an account on the platform. The age limit is 18 years, and the date of birth provided during registration is matched against official identification during KYC checks, further reinforcing the one-account policy.
Upload KYC Documents with Mobile Camera
The process for uploading Know Your Customer (KYC) documents is designed for convenience, allowing players to use their mobile phone cameras. This feature simplifies the submission of identification and proof of address. The casino requires an ID and a recent proof of address, no older than 3 months, for verification.
This mobile-friendly approach means players can take clear photos of their documents directly through their smartphone. For example, a player can photograph their driver's license and a recent electricity bill using their phone's camera. The casino then reviews these submissions as part of the 24-48 hour verification process.
The ability to upload via a mobile camera streamlines the KYC procedure, making it more accessible for players who are not always at a desktop computer. This ensures that the required identity and address checks can be completed efficiently, facilitating quicker access to full account functionality, including withdrawals.
Which Documents Are Accepted for KYC Approval?
For KYC approval, players must provide an identification document alongside proof of address. This proof of address needs to have been issued recently, within the last 3 months. Failure to provide these documents can impact the account's functionality.
The identification document is cross-referenced with the date of birth provided during registration. Any discrepancies found during this KYC verification, which typically takes 24 to 48 hours, will prevent payouts. This measure ensures account security.
Accepted identification documents include official government-issued IDs. The proof of address, required for the KYC process, must be a recent statement or utility bill. This verification step is mandatory before any withdrawals can be processed.
Which Account Details Cannot Be Changed Later
The currency of the account is set during the registration process and cannot be altered subsequently. This initial choice is therefore a critical step for players. It is important to select the preferred currency at the outset.
Additionally, bonus codes can only be redeemed during the initial registration phase. Once the registration is complete, any unused bonus codes become invalid. This means players must apply desired codes before finalizing their account setup.
The age limit for players is strictly 18 years. The date of birth provided during registration is verified against the identification document submitted for KYC. Any mismatch in this detail will result in blocked payouts.
Free Spins Valid Only 10 Days: Plan Sequence
The 100 free spins awarded as part of the welcome bonus have a limited validity period of just 10 days. This short timeframe requires players to strategically plan their gameplay to utilize all spins. It is advisable to start using them soon after receiving them.
With a 300% welcome bonus up to €2,000, players can receive a substantial amount of bonus funds. However, the free spins must be used within their 10-day window, separate from the bonus cash. This necessitates a focused approach to gameplay.
To maximize the benefit of the 100 free spins and the €2,000 bonus potential, players should prioritize using the spins early. This ensures they are not forfeited. Consider this 10-day expiry when planning your initial gaming sessions.
2 GB RAM Minimum for App Login
Accessing the platform via a dedicated application requires a minimum of 2 GB of RAM on the user's device. This specification ensures a stable and responsive experience when logging in. Devices with less than 2 GB RAM may encounter performance issues.
Meeting the 2 GB RAM requirement is crucial for a smooth app login process. This technical specification is independent of the welcome bonus offers, such as the 300% up to €2,000 or the 100 free spins. It pertains solely to the application's performance.
Users planning to download and utilize the casino's app should verify their device's specifications. A minimum of 2 GB RAM is a prerequisite for successful and uninterrupted access. This ensures that all features are readily available upon login.
Which Email Address is Suitable for the Player Account?
A suitable email address for a player account should be one that is actively monitored and regularly checked. This ensures that important communications, such as account verification emails and promotional offers, are received promptly. It also aids in password recovery.
The email address linked to the account plays a role in the KYC verification process, although specific document requirements are detailed elsewhere. It serves as a primary contact point for customer support and security-related notifications. Using a personal and secure email is recommended.
Players are advised to use a permanent and reliable email address for their registration. This email address is associated with the account for its entire duration. It is crucial for receiving confirmations, including those related to the 300% welcome bonus and 100 free spins.